One Direction Commercial Ltd. respect your privacy. We are humbly respectful to all rules regulations & laws relating to the law of privacy, access to personal information as well as digital security laws of the state/country. One Direction Commercial Ltd. knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.
One Direction Commercial Ltd. is a company that sells, repairs, and supports mobile, computers, IT & IoT Products, Home appliances, Kitchen Appliances, Home Accessories & related products, and services.
Our mission is “To market superior products to satisfy the needs of our customer through active participation in omnichannel retail, maintenance & support services”.
Our vision is “To establish brands which resonate superior quality & trust among the customers. We are aiming to create family bonding with our customers who deserves to get their needs fulfilled in order to live a healthy and secured life”.
We, along with our affiliates and subsidiaries, are One Direction Commercial Ltd. Our address is “Plot-1136/A, Floor-9, Block-I, 5th Avenue, Bashundhara R/A (Beside Walton Corporate office), Khilkhet, Vatara, Dhaka-1229.
You can contact us by mail at the above address, by email at firstname.lastname@example.org or by telephone at +8801713447700.
2.3 The Site may contain links to other third-party websites or applications. Please be aware that these websites and applications may collect information about you. These websites and applications may have their own privacy notices or policies. We encourage you to be aware when you leave the Site and to read the privacy statements of each and every website and application that you use.
2.4 To the extent any linked websites or applications you visit are not owned or operated by One Direction Commercial Ltd., please be aware that we are not responsible or liable for the websites or applications’ content, any use of the websites or applications, or the privacy and security practices and policies of those websites or applications.
3.1 We may collect the following data about you. Please note that we may combine personal data collected about you from one source with personal data that we have collected about you from other sources.
a. Personal data provided voluntarily including account registration and interactions (e.g., reviews, feedback, comments, testimonials)
We collect personal data that you voluntarily provide to us, such as when you register for an account on our Site (including signing up as a user or Affiliate Program). This personal data may include your name, email address, other contact details, login/account information, business information, marketing preferences, and other information you may provide as part of your account profile.
We also collect personal data you provide to us when you post a testimonial, feedback, review, or comment including on our blogs. This personal data may include your name and contact information, photos that you choose to upload, and other personal data you may choose to provide as part of your post. We do not access photos on your device or cameras unless you allow us to do so.
Please note that personal data that you choose to post in a testimonial, feedback, review, or comment may be read, collected, and used by anyone. Therefore, please do not post anything you do not wish to be accessed by others.
We collect personal data where you contact us or we contact with you, and we will typically keep a record of such correspondence. This personal data may include your name and contact information, account information, your order information, your queries, and other personal data you may choose to provide to us.
c. Purchase order and transaction Information
We collect personal data when you place an order and transact with One Direction Commercial Ltd. This personal data may include biographical information, contact information, delivery information such as shipping address, telephone number, and invoicing information, such as your billing address.
d. Enrollment in One Direction Commercial Ltd. Programs
We collect personal data that you voluntarily provide to us when you register for programs offered by One Direction Commercial Ltd.., including, but not limited to, the Expotech Subscription Program, Expotech Points and Rewards Program, and discounts. This personal data may include your name, email address, other contact details, login/account information, marketing preferences, and other information you may provide.
e. Social media information
f. Survey and contest information
We collect personal data where your complete surveys that we may use for research purposes, and where you choose to enter into contests that we run. This personal data may include your name and contact information and other personal data you may choose to provide us.
g. Location Information
With your permission, which you may provide when you install our mobile application or when you access and use our mobile application, we may collect information about the general location of a Device.
The Site is intended for use by adults only. One Direction Commercial Ltd. does not sell products intended for purchase by children and does not therefore knowingly or intentionally collect personal data from children. Youth-oriented products are sold for purchase by adults only. Please only use this Site if you are aged 18 or over.
We may use your personal data for a variety of business purposes, which we have set out below.
a. To conduct our business and provide you with our services and letting access you in our Site
To conduct our business, including to enable you to use our services and Site, to respond to your queries, to carry out our obligations arising from any agreements entered into between you and us, and to contact you in connection with the foregoing.
This includes processing and fulfilling your orders, returns, refund and exchanges and providing you with information and updates relating to your orders and your account.
b. To manage your account and subscriptions
To determine whether to register you as a user of our Site or Affiliate Program, to manage your account and subscriptions (including to manage your customized settings) and to fulfill your benefits that are associated with your use of our services, such as to award points through our loyalty program.
c. To communicate with you (about updates and changes) and provide you with customer support
To communicate with you about updates to our terms, services, and Site and to provide you with customer support and to respond to your requests, comments, questions, or concerns, and to contact you if we have trouble processing your order or there are issues with your account. Such communications are provided by various means, including emails, SMS, and “push notifications” on Devices (where enabled). Calls may be recorded for monitoring purposes.
d. To facilitate payments
To take payment from you when you sign-up for certain features, when you order from us, to provide you with refunds, and to process payments when you transact on our platform.
e. To enable you and other users to communicate and transact with one another, such as via our platform
To facilitate interactions between users, including listing and promotion of products, shipping, and payment. This will require disclosure of personal data about each person to one another.
f. To allow you to use interactive features of the Site
To allow you to post a testimonial, review, or comment including on our blogs. Please note that such testimonials, reviews or comments may be read, collected, and used by anyone.
g. To ensure our Site content is relevant and to maintain the security of our Site
To ensure that content from our Sites is presented in the most effective and secured manner for you and for your device.
h. For research and development purposes
To analyze your personal data in order to better understand your and our other clients’ services and marketing requirements, to better understand our business, and develop our products, services, and Site.
i. Mobile applications and website analytics
To understand and analyze your online experiences and to determine what events, products, and services are likely to be of interest to you, we may combine your visitor session information or other information collected through tracking technologies (whether you are logged in or not) with personal data.
Where you consent to the use of your location data, certain mobile applications may use location status.
A cookie is a small text file that is generated by a website, including the Site and is stored on your device. When you access the Site, the number of cookies used by Expotech are limited, and third parties are sent to your browser and stored on your device. When you next visit the Site, Expotech., and the third parties will use this information to recognize and remember your device. Third parties may also use this to recognize you when you are on other websites and mobile applications.
Cookies are useful for a variety of purposes. For example, they allow you to navigate between pages efficiently and allow us to remember preferences, and generally improve your user experience
Session cookies are deleted when you close your browser. Persistent cookies remain on your device after you close your browser.
In conjunction with cookies, we may utilize other tracking technologies to understand how you access and use our Site and services. These tracking technologies may include:
You can manage cookies through your browser’s settings (allaboutcookies.org provides explanations as to how to do this). Please note that some of the uses of the Site and the services provided on the Site may not function if cookies are disabled.
If you use a smartphone, you can usually prevent cross-site tracking and block Cookies in the settings section on your device. You may also be able to visit websites without leaving a history by turning private browsing on. You should visit the support section of the website of your device for more information on how to do this.
We may share or disclose your personal data for the purposes of third parties. These third parties include:
We may collect, use, store, transfer, share, and disclose non-personal information for any purpose (subject to applicable law).
8.1. No data transmission over the Internet or websites can be guaranteed to be secure from intrusion/unlawful entry. However, One Direction Commercial Ltd. takes commercially reasonable efforts to protect its customers’ personal data.
8.2. If you wish to have your related billing information (such as billing address, billing phone, billing contact) removed at the time of your order, you may opt to have your billing information deleted from our records upon completion of your order. Otherwise, you may contact us at email@example.com, or call 01713447700, to request that your billing information be deleted from our database. For future transactions, you will be required to re-enter your information.
8.3. If you have any questions or concerns about One Direction Commercial Ltd. security practices, you can send us an email at firstname.lastname@example.org.
Safeguarding account information
8.4. To ensure that your username and password remain confidential, we request that you DO NOT share this information with anyone.
9.1. Our retention periods for personal data are based on business needs and legal requirements.
9.2. We will retain your personal data while we are using it. We may continue to retain it after we have ceased such uses for certain legitimate business purposes. For example, if you have opted out of marketing communications from us, we will retain limited details about you to ensure we can honor you opt-out request. We may also continue to retain your personal data to meet our legal requirements or to defend or exercise our legal rights.
9.3. The length of time for which we will retain your personal data will depend on the purposes for which we need to retain it. After we no longer need to retain your personal data, we will delete it or securely destroy it in accordance with our records retention policy.
If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to request us to correct any inaccuracies in your data free of charge. At any stage, you also have the right to ask us to stop using your personal data for direct marketing purposes.
You may change or review your account information and settings for the following:
11.1. When you register for a One Direction Commercial Ltd. account, you enter your email address. This email address is your One Direction Commercial Ltd. ID and the email address that you use to log in to the Site. To change your email address and One Direction Commercial Ltd. ID on the One Direction Commercial Ltd. website, from our desktop website, please go to Account Settings.
11.2. At the time of your order, you may choose to receive marketing communications and special offers, and news.
11.3. If you currently receive marketing communications and special offers and news and wish to stop receiving such communications, One Direction Commercial Ltd. provides several ways to do so. If you are a registered user, then you may send an email to email@example.com with a request to be removed, or contact us as per section 1 above.
Please note that you may still receive non-marketing service communications.
12.1. You can manage cookies through your browser’s settings.
12.2. If you currently receive “push notifications” and wish to stop receiving “push notifications”, you can deactivate these notifications at any time by changing the settings on your device.
12.3. You can stop all further collection of information by our mobile application by uninstalling our mobile application. You may use the standard uninstall process to remove our mobile application from your mobile device.
We will update the date of this document each time it is changed.